Organisational change - TQM training

	Learning Subjects
	Business Planning
	Change Management
	Culture & Diversity
	Improving Efficiency
	Knowledge Management
	Risk Management
	Strategic Review
	TQM


	Cultural Change What & How? Managing Organisational Change

All management training
course participants will receive a FREE online license to the HRD management and elearning system described on www.hrdonline.co.uk for a period of 3 months.


Total Quality Management
	Programme Introduction	Reference Manual	Learning Objectives

Introduction & background to TQM
The fundamentals of TQM
Corporate culture and attitudes
The customer/supplier relationship
The role of standards for Quality Management
The benefits and the pitfalls
The way forward
Building a quality team
Managing quality
Internal consultancy skills
The human dimension of quality
The case for quality circles

This organisational change manual and programme can be customised to cover a variety of quality requirements.

Our TQM training courses can be supported by quality assurance and TQM consultancy.