Today, when internet companies with scarcely any physical capital are sold for £ millions, it is no longer controversial to state that intangible assets have more importance than tangible assets. All organisations possess knowledge, but few even now have the strategy, the systems and the skills to harness and nurture it. As Lew Platt, former Chief Executive of Hewlett Packard, put it:
‘If HP knew what HP knows, it would be three times as profitable!’ |