When you have completed this course, you will be better able to:

• Understand the value of an organization to achieving objectives, and the power of an organization to act by comparison with non-organised action;
• Describe the forms that organizations can take, the functions required to maintain them, and the proper roles of managers at various levels within them;
• Distinguish between different organizational structures and their ‘fitness for purpose’ in differing situations;
• Recognise the importance of organizational and business ethics in general and their application to your own workplace;
• Understand the concept of stakeholders and identify the stakeholders in your organization;
• Appreciate the conflicts that can exist between individuals’ values and those of the organization for which they work;
• Appreciate the range of organizational cultures that may exist and recognise their specific effect on your own workplace;
• Recognise the value of delegated authority and be ready to use it within your own working environment.