By the end of the organisational change training course, participants will be able to:

• understand change management concepts
• realise a more open and willing attitudetowards changemanagement and see it as achallenge andopportunity for personal growth
• examine personal and cultural issues in need of change
• understand the different effects on other people that change brings about and cultivate a viewofchange from other people's perspective
• deal with resistance to change managementand understandhow the fear of change mightaffect our attitudeand working practices
• consider the relevance of self-confidence and use clear and concise communication whenimplementing change management initiatives
• improve their chances of succeeding withchange management projectsby usingconsultation, persuasion andnegotiationtechniques
• set objectives, develop plans and reviewchange management progress
• appreciate the driving and restraining forcesassociated withchange; understand thesourcesand develop a strategy
• develop a change management action plan for implementingchange within the workplace